Overview
We understand that Customer are working on cost reduction as one of the key pillars for their Analytics program and intends to standardize and streamline the processes under a common management & execution framework. Team at Lagozon understands the following as the key factors that would deem the initiative to be a success:
- Reduction and optimization of the total cost of ownership across various data analytics platforms and applications.
- Achieve reduction in support spend through consistent tools and practices.
- Achieve new levels of innovation, growth, and competence.
- Enhance compliance and reduce risk.
- Balance investments and maintain high standards of discipline and reliability across applications.
Business Outcomes & Performance Measures for Support Engagement
Business Outcomes | Performance Measures |
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First Time: |
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Platform Reporting and Deliverables: |
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Thought Leadership: |
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Incident Reduction: |
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Positive Customer Feedback: |
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Green BSC: |
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