Businesses are able to utilize data to supervise their interactions with customers and prospects thanks to CRM software. Data about clients and prospects, such as contact and account details, sales possibilities, service situations, and marketing initiatives, when shared & analysed in one specific region provide organizations with a comprehensive view in real-time of their customers and potential customers.
With Customer 360, Salesforce integrates all the aforementioned categories of data in a single location. Their comprehensive CRM platform underpins the whole collection of connected apps. Customer 360 can play a significant role in sustainable management of your business and providing top notch customer experiences.
Salesforce CRM streamlines corporate workflows by organising information about clients and prospects and offering users access to all connections with them. Salesforce CRM aids businesses in identifying sales prospects rapidly, managing the customer lifecycle, and boosting efficiency of the workforce. Salesforce gathers, correlates, and examines the processes used, delivering suggestions and recommendations that utilize AI in crucial circumstances.
Lagozon’s Salesforce Consulting team has rich experience of implementing SF solutions across multiple industry verticals. We can help our SF customers to maximize their IT investment through our service offerings. Our team can further help in identifying and defining use cases, designing a solution, delivering a POC, and deploying the solution.
Our Salesforce CRM Solutions are:
Salesforce Service Cloud
Salesforce Service Cloud is a customer relationship management (CRM) platform for client assistance and care. With the aid of the Service Cloud, we at Lagozon are able to streamline service procedures, optimize workflows, and much more.
Salesforce Lightning Experience is a cutting-edge, functional user interface (UI) that assists sales agents to close more sales more quickly. We at Lagozon swiftly customize and deploy Salesforce Lightning components to pace up sustainable development.
Salesforce Commerce Cloud
With the help of our first-rate Salesforce Commerce Cloud consulting services, our technological professionals will assist you in developing a cloud-based commerce solution that is unparalleled. Our team at Lagozon will ensure enhanced customer experiences.