Gaurav Uttam heads Technology and Solutions group at Lagozon. This group is responsible for building an innovative and scalable delivery platform powered by tools, automation and predictive analytics to achieve business goals. This scalable platform will help organization to deliver innovative solutions to global customers with speed, quality and predictability.
Gaurav is a Technology Evangelist with more than a decade of experience in successfully delivering top-notch project implementations. He is known for his uncanny ability to balance customer advocacy & commitments and organizational interests. He brings in varied professional experience after having led large teams delivering multi-million-dollar IT solutions to customers in Retail, Finance, Pharma, Hospitals, Travel & Leisure, Logistics and Government sectors spread across US, Australia, Singapore, Vietnam, Thailand and Malaysia.
In his last assignment, he served as a Director – Technology at Cloud Icon and earlier at IRT Digital Analytics, where he worked for 10 years. He was responsible for enhancing customer experience through delivery excellence and employee engagement. He successfully build and led a large team of business analytics and cloud CRM professionals across delivery centers in Noida, Mumbai, Chennai and Pune and onsite client locations. Gaurav Uttam also served as a part of board of directors for Cloud Icon.